Why Canon Printer Can’t Print: Common Problems and Solutions
Recently, many users have reported that Canon printers are unable to print, which has become one of the hot topics on the Internet. This article will combine the hot content on the Internet in the past 10 days, analyze the common reasons why Canon printers cannot print, and provide structured solutions.
1. Common reasons why Canon printer cannot print
| Question type | Proportion (data in the past 10 days) | Typical performance |
|---|---|---|
| driver problem | 35% | Computer prompts "Printer not installed" |
| Connection failure | 28% | Printer is offline or not recognized |
| Consumables issues | 20% | Prompt cartridge error or paper jam |
| System conflict | 12% | Printing tasks pile up and cannot be canceled |
| Hardware failure | 5% | The printer does not respond or reports an error code |
2. Detailed solutions
1. Solutions to driver problems
① Visit Canon’s official website to download the latest driver
② Uninstall the old driver and reinstall it
③ Right-click the printer icon and select "Troubleshoot"
2. Connection troubleshooting
| Connection method | Check steps |
|---|---|
| USB connection | Change data cable/try different USB interfaces |
| Wi-Fi connection | Restart router/check IP address assignment |
| Bluetooth connection | Delete the pairing record and reconnect |
3. Issues related to consumables
① Ink cartridge problem: Take out the ink cartridge and clean the contacts to confirm that the chip is not oxidized
② Paper jam handling: Open the back cover and slowly pull out the jammed paper, and check the paper feed channel
③ Paper settings: Make sure the print settings are consistent with the specifications of the loaded paper
3. Advanced troubleshooting methods
If the above method does not work, it is recommended to try:
1. Test whether the printer is working properly on another computer
2. Restore the printer's factory settings (the method varies by model)
3. Check the error code on the printer's display screen and handle it according to the instructions.
| Common error codes | meaning | Solution |
|---|---|---|
| E05 | Cartridge issues | Reinstall the ink cartridges |
| E13 | paper jam | Clear paper jam |
| B200 | Print head failure | Contact after-sales |
4. Preventive maintenance suggestions
1. Print a test page at least once a month to prevent nozzle clogging
2. Use original consumables to avoid compatibility issues
3. Clean the dust inside the printer regularly
4. Avoid storing the printer in high temperature and humid environments
5. Service support information
Canon official service hotline: 400-622-2666 (Mainland China)
Online support: support.canon.com.cn
WeChat public account: "Canon China" provides online customer service
With the above structured solutions, most printing problems can be effectively resolved. If the problem persists, it is recommended to contact Canon official after-sales service for professional support.
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