FAQ

1. What certification do you have?

Our main market is North America, our products through most of UL/CUL, CE, CB, Rohs, all products are100% qualified factory test.

2. Can you do customized sizes?

Yes, of course we can do as per your requirements which based on your requirements. 
Contact us with your specifications for more detailed information.

3. What about the warranty? What if the LED lights go wrong?

We have 3-5 years of warranty for all the products for sale.Should you meet any problem, please contact us directly. We will try our best to solve it.

4. Are all of the items you produce shown on your website ?

Just some models on display. We are keeping on developing and researching new products and functions for our customers.

5. Do you have a catalog of all your product ?

Yes , we have catalog but not all of our product on it . Please contact us vis email to get the updated version.

6. How much is delivery?

Delivery costs are calculated on your total order, and the area we are delivering to. For more detailed information on delivery costs please contact us.

7. What if my products arrives damaged?

We take great care in packaging our products to a high standard to ensure their safe arrival. In the unlikely event of a products arriving damaged we will arrange for a free collection and replacement as soon as possible.

8. Can you do EXW, FOB, CIF, DDU, and DDP?
Yes, we can do all of them based on your requirements in order to help you save time.